Frequently Asked Questions

Everything you need to know about your ADRO shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.

What is ADRO's return and exchange policy?

We offer a 15-day easy return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I ensure I pick the right size?

Every product page features a detailed size guide with measurements in inches and centimeters. We recommend measuring a similar garment you own to find your perfect fit.

How long does shipping usually take?

Standard shipping usually takes 3-5 business days for metro cities and 5-7 business days for the rest of the country, depending on your location.

Are ADRO products sustainably made?

At ADRO, we prioritize quality and durability. We use high-grade fabrics and ethical manufacturing processes to ensure our fashion is both stylish and long-lasting.